Coronavirus - Information for Bluewater Users

Council has temporarily closed the Bluewater complex from 12pm Monday 23 March 2020 including 24-7 gymnasium, pool facilities, stadium, childcare and all associated programming until further notice.

The COVID-19 situation is rapidly changing and Colac Otway Shire Council is responding to advice from State and Federal Government that social distancing will help reduce the spread of COVID-19.

 The Department of Health and Human Services has advised Council to close non-essential services including aquatic and leisure facilities to reduce the spread of the virus. 

Changes to Bluewater operations

Bluewater Memberships Suspended

All Bluewater memberships have been automatically suspended at no cost to members until the centre reopens to reduce the financial impact of the closure on users.

 That means that any members who pay by direct debit will have their fortnightly payments suspended until Bluewater can reopen. Members who have paid upfront will have their membership expiry extended to compensate for the closure period.

 This process of compensation is automatic - members will not be required to complete any additional forms or make further enquiries.

 Customer Service

To assist members with enquires during the closure, a Frequently Asked Questions Information sheet has been attached here Frequently-Asked-Questions-COVID19-Closure-Bluewater-Leisure-Centre-2020.pdf(PDF, 127KB)

 Bluewater staff will also be available between the hours of 8.30am – 5.00pm Monday to Friday and can be contacted via the following means:

 To enforce social distancing, the centre’s doors will be locked at all times, patrons will not be able to visit the centre in person unless an appointment. 

 Additional information

Due to the current situation, we are facing a high volume of enquiries at the centre. We understand that this is a stressful time and we ask you to patient and mindful that our team are doing the best they can to respond to your needs.

 To assist you in finding the latest information regarding the changing situation, please visit the websites below:   

 We will continue to monitor advice from the Department of Health and Human Services and provide updates to members as required. If you have any questions, please speak to our staff and I thank you for your understanding and ongoing support.

Coronavirus Information 

For the latest information from the Department of Health and Human Services (DHHS) on the novel coronavirus please visit their website https://www.dhhs.vic.gov.au/novelcoronavirus

The Department of Health and Human Services has confirmed cases of the novel coronavirus in Victoria. It is important to remain aware of the signs and symptoms and be vigilant to ensure that the virus does not spread. Practicing good hand hygiene and respiratory hygiene will greatly assist in preventing and spreading of the disease.

Please read the following information, based on information provided by the Department of Health and Human Services and the Australian Government Department of Health.

What is the current situation in Australia?

Please refer to the Australian Government Department of Health for regular updates on the current situation in Australia.

For up to date travel advice please visit the Smart Traveller website

What are the symptoms of the novel coronavirus?

Many people who contract COVID–19 will suffer only mild symptoms. However early indications are that the elderly and people with pre-existing medical conditions are more at risk of experiencing severe symptoms. 

The most common symptoms reported include:

  • Fever
  • Breathing difficulties such as breathlessness
  • Cough
  • Sore throat
  • Fatigue or tiredness

What can I do to prevent the spread of the novel coronavirus?

The following 10 steps are simple preventative measures to limit the spread of the coronavirus.

  • Wash hands often with soap and running water, for at least 20 seconds. Dry with paper towel or hand dryer.
  • Try not to touch your eyes, nose or mouth.
  • Cover your nose and mouth with a tissue when you cough or sneeze. If you don’t have a tissue cough or sneeze into your upper sleeve or elbow.
  • Isolate yourself at home if you feel sick. If you take medication ensure you have adequate supplies.
  • Phone your GP first if you need medical attention. They will tell you what to do.
  • Continue healthy habits: exercise, drink water, get plenty of sleep, and now is the time to quit smoking. Call the Quitline 137 848.
  • Don't wear a face mask if you are well.
  • Buy an alcohol-based hand sanitiser with over 60 per cent alcohol.
  • Get the flu shot (available April).
  • Shaking hands is optional!

Is it safe to visit public places?

The situation may evolve so it's wise to keep updated via advice from DHHS

Should I wear a face mask?

The DHHS does not currently recommend face masks for use by members of the public in Victoria for the prevention of infections like novel coronavirus.

What should I do if I suspect I have the novel coronavirus?

This virus can cause an infection in people, including a severe respiratory illness. Symptoms include fever with a cough, sore throat or shortness of breath. Cases of this coronavirus have now been reported in some other Chinese provinces and several other countries.

Call the Department of Health and Human Service’s dedicated hotline on 1800 675 398 if you develop these symptoms. This hotline is serviced by Nurse-on-Call.

Please keep Triple Zero (000) for emergencies only.

Ten ways to reduce your risk of coronavirus.pdf(PDF, 638KB)